The shift toward usage-based pricing has created a new blind spot for finance and revenue teams: customers can consume more than their contracts cover without that usage ever making it onto an invoice. Alguna’s new Revenue Assurance workspace identifies that gap, turning overlooked usage into recoverable accounts receivable for CFOs and a prioritized pipeline of expansion opportunities for CROs.
Alguna, an AI-native revenue management platform spanning CPQ, metering, billing, and revenue recognition, today announced the general availability of Revenue Assurance, a new workspace that surfaces unbilled usage in seconds.
“With the move away from seat-based pricing to usage-based pricing, CFOs and CROs have lost a calculation they used to take for granted. When your team was paid commission on annual contracts collected upfront, it was one calculation. Now there’s a variable in it, and on top of that, a fifth item nobody’s accounting for: customers using the product who we’re just not charging,” said Aleks Đekić, Co-founder and CEO at Alguna.
Historically, engineering teams have been responsible for finding this leakage through custom scripts, endpoint monitoring, or occasional reviews of raw usage logs. Those findings then have to be reconciled manually with subscription and contract data in spreadsheets. Because the process is expensive and time-consuming, many companies only perform these checks once a quarter, if at all.
With a single click, Revenue Assurance scans a customer base for usage that is not covered by an active contract. The product aggregates actual metered usage that has gone unbilled and separately identifies usage associated with identifiers that cannot be matched to a customer. Each finding is automatically assigned a price using the product’s default rate, while teams can also adjust the price manually.
Results can be organized by customer, creating a prioritized account list for CROs to use in expansion and renewal conversations, or by product, helping CFOs identify areas of the catalog that are repeatedly under-billed. Each run can be exported as one CSV file for distribution to sales, customer success, or billing operations.
Aleks Đekić added: “For finance, usage-based revenue leakage means not knowing your margin, not knowing your bill, not knowing your revenue. For CROs, it means not knowing where to upsell, because the tracking data never reaches your CRM. Revenue Assurance solves both problems at once: CFOs get the accounts receivable they didn’t know they had, with proof it’s real, and CROs get a list of exactly which accounts to go after for expansion and renewal conversations.”
Revenue Assurance is now available to all Alguna customers who are already metering usage, with no additional setup, migration, or integration required.
