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Alibaba wants Qwen to handle the everyday app chores people usually do by tapping through menus, from ordering fried chicken to planning flights.
China’s super-app model has trained users to keep more of their digital lives inside one giant mobile hub. WeChat is the clearest example, with messaging, payments, shopping, food orders, ride-hailing, travel bookings, content, and mini-programs packed into a familiar daily flow.
Alibaba is now pushing Qwen toward a different role. The assistant is opening to third-party brand AI agents, with KFC, Luckin Coffee, Mixue, and China Eastern Airlines among the early testers, while Tencent is preparing its own agent inside WeChat.
Why would apps start fading
Qwen’s early examples show how many small actions an agent can pull into one request. A simple food order can involve finding the nearest store, choosing pickup, checking coupons, estimating timing, and sending the order through the restaurant’s system.
Alibaba wants Qwen to sit above those steps. Brands can build agents that answer through conversation and, in some cases, suggest an action before the user starts digging through an app.
Luckin Coffee could nudge people to order ahead during busy periods. China Eastern Airlines could suggest trip plans based on a user’s preferences. The appeal is practical, fewer menus, fewer app switches, and fewer checkout steps.
What can WeChat automate first
WeChat gives Tencent a natural launchpad because people already use it as a command center for daily life in China. It holds chats, payments, shopping, services, content, commerce, and mini-programs in one place.
An agent inside WeChat could compress familiar routines into a single request. A user could ask for a taxi, a flight booking, a payment, a service check, or help moving through a mini-program, and the chat would become the starting point.
That would shift the habit WeChat created. Users wouldn’t need to remember where each service lives if the agent can find the right path and finish the task.
Where does the phone go next
Alibaba has already tied Qwen more closely to shopping through Taobao, letting the assistant filter products, compare options, and complete purchases through the chatbot interface. That gives Qwen a route into commerce beyond food and travel.
The risk is trust. An agent that orders the wrong item, misses a discount, or books the wrong trip will feel worse than tapping through the app yourself.
Tencent’s rollout is the next test. A WeChat prototype is reportedly being tested, with compliance steps expected before a public launch. If it works inside the app people already use for chats, payments, services, and mini-programs, China’s super-app era won’t vanish. It’ll start running on instructions.
